Pivotdrill

Level 1: Basics Exercise 5 of 31 Pro

Slowest ticket per team

A pivot table exercise from Pivotdrill. Solve it with a pivot builder in your browser with Rows, Columns, Values and Filters, and it is checked the moment you submit.

The task

For each Team, show the longest time a ticket took to resolve (Hours to resolve).

What this exercise teaches

Max returns the largest value in each group. The grand total row shows the largest value overall, not the sum of the maximums.

A hint if you get stuck

Longest means the largest value.

This exercise is part of Pro

Pro unlocks all 31 exercises, with worked solutions and progress saved to your account. The free exercises work without an account.

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